How much does the product weigh?
The ham legs usually weigh around 7 and 8 Kg. and the “paletas” circa 5 Kg. The boned ham weighs around 3 to 4 Kg.
How do I recognize a premium Ibérico ham?
Ibérico hams are characteristically long and slender, with a dark-coloured hoof. If the ham delivered to you does not meet your expectations you have the option of returning it. Another feature that always appears in our products is the band of the Denomination of Origin. In the Dehesa de Extremadura Denomination of Origin, iberian pigs that consume a diet of acorns and grasses during the finishing period bear a red band, and a seal with an individual code identifying them as "Bellota Campo" (free-range "bellota" quality).
How do I place the order?
Please fill in our order form, send an e-mail to info@dehesadecantillana.es or call us
How can I note any special instructions for my delivery?
You will find special instructions field in the order form.
How do I pay the order?
By bank transfer.
Do the products have a guarantee?
The guarantee of quality and origin “Dehesa de Extremadura”.
How is the packaging?
Hams and “paletas” are encased in a cloth bag and packed in a wooden box. The rest of the products are packed in vacuum packs to ensure that they do not lose any of their taste or aroma.
Can I return a ham?
You can if the product is not in good condition or does not meet your expectations. You are entitled to have it replaced or to get your money back by law, according to the terms that appear on our website in Return policies.
What will be done with my personal data?
Your data will not be used or transferred to other parties without your express consent.
Why am I not receiving an email with the data for the wire transfer?
Quite likely, your email manager is wrongly classifying our emails as SPAM (unsolicited mail). Please check your SPAM (Junk) folder, because you will probably find our emails there. If still you can't find them, please call us at +34 660 390 358. If you have not found an answer to your problem here, please contact us. Send email.
The ham legs usually weigh around 7 and 8 Kg. and the “paletas” circa 5 Kg. The boned ham weighs around 3 to 4 Kg.
How do I recognize a premium Ibérico ham?
Ibérico hams are characteristically long and slender, with a dark-coloured hoof. If the ham delivered to you does not meet your expectations you have the option of returning it. Another feature that always appears in our products is the band of the Denomination of Origin. In the Dehesa de Extremadura Denomination of Origin, iberian pigs that consume a diet of acorns and grasses during the finishing period bear a red band, and a seal with an individual code identifying them as "Bellota Campo" (free-range "bellota" quality).
How do I place the order?
Please fill in our order form, send an e-mail to info@dehesadecantillana.es or call us
How can I note any special instructions for my delivery?
You will find special instructions field in the order form.
How do I pay the order?
By bank transfer.
Do the products have a guarantee?
The guarantee of quality and origin “Dehesa de Extremadura”.
How is the packaging?
Hams and “paletas” are encased in a cloth bag and packed in a wooden box. The rest of the products are packed in vacuum packs to ensure that they do not lose any of their taste or aroma.
Can I return a ham?
You can if the product is not in good condition or does not meet your expectations. You are entitled to have it replaced or to get your money back by law, according to the terms that appear on our website in Return policies.
What will be done with my personal data?
Your data will not be used or transferred to other parties without your express consent.
Why am I not receiving an email with the data for the wire transfer?
Quite likely, your email manager is wrongly classifying our emails as SPAM (unsolicited mail). Please check your SPAM (Junk) folder, because you will probably find our emails there. If still you can't find them, please call us at +34 660 390 358. If you have not found an answer to your problem here, please contact us. Send email.